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Returns Policy

Items intended for a refund should also be returned within 30 days of delivery in their original packaging, with the returns slip. Without the returns slip, include a note with the order and contact details.

Returns after the 30-day window may be subject to credit for exchange or future purchases.

Refunds are processed on Monday to Friday. Allow 10 working days for the refund to reflect in your account.

Faulty Items

For defective items, please send an email with pictures and a detailed description of the issue, along with your order and contact information. Our team will guide you through the next steps. If the fault is due to a manufacturing error within the warranty period, Protec Boxing will cover the return shipping costs.

Order Cancellation

Orders can be cancelled after dispatch, but return shipping costs will be the customer’s responsibility. If returning dispatched items for a refund, the initial postage fee will not be reimbursed.

Returns Address

Protec Boxing, Unit 19, Coldwall Industrial Estate, Spotland Road, Rochdale, OL12 7BD